TranquiStone Artificial 63"x29" Matte White Stone Solid Surface Freestanding Bathroom Adult Bathtub
TranquiStone Artificial 63"x29" Matte White Stone Solid Surface Freestanding Bathroom Adult Bathtub
SKU:SKU:ALLSUM-FS304-1600
Shipping & Returns
Shipping & Returns
We usually process orders within 0-2 days and then it takes 3-9 days to reach you.
Shipping FAQ:
Is shipping free for all orders?
Yes, we offer UPS,FEDEX standard ground shipping.
What shipping companies do you use?
FedEx, UPS
How long does it take for an order to arrive after I place it?
Our current average arrival time is 4-8 days.
Currently, Fedex and UPS are lagging on their performance guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers do not receive their first shipment update until the package reaches its final destination. We apologize for the inconvenience and will do everything we can to ensure your order arrives as soon as possible.
For customized orders, we will take longer, so please be patient with us for 15-20 business days. In some special cases, packages may be delayed and if the package does not arrive within 60 business days, you may cancel your order and receive a full refund.
Do you offer expedited shipping?
We provide three-day delivery service for products priced below $500, customers can choose the courier service they need on the order page.
Customers may experience delays in delivery times and tracking updates. We have warehouses in California that can ship your order for free.
Can I track my purchase?
Yes, after we ship your order, you will receive an email with the shipping information and you will get the tracking number in the email.
To change or cancel a processed order, please contact our customer service department for assistance.
Can you ship to my address?
We only ship to physical addresses within the contiguous 48 United States. We do not ship to Alaska, Hawaii, APO/FPO addresses or U.S. protectorates. We do not currently ship outside the United States.
For custom orders, we are expanding to additional countries such as the United Kingdom.
If you can complete payment on the page, it means your address is within our shipping area.
Can you deliver my order to a PO Box?
We only deliver to verified physical addresses. We do not deliver to PO Boxes.
By using and purchasing through allsumhome.com, you agree to our Return & Refund Policy
Warranty
Warranty
Please note that warranty services are only available for customers who purchased from Allsumhome.com. If you experience any issues with our products, kindly provide photos and your order number. Thank you!
You may contact us by phone at +1 302 336 8180 or by email at info@exbriteusa.com.
- Free Shipping
- Two-year Warranty
- Product Certification
- 60-Day Return Policy
Description
TranquiStone embody a sanctuary of peace and connection with nature,turning every bath into a rejuvenating retreat. Crafted from eco-friendly, non-toxic materials, they offer a luxurious, guilt-free bathing experience. The natural stone texture provides a safe, slip-resistant surface, evoking tranquility and grounding you in nature's embrace.
Discover unparalleled luxury with our 'Eco-Friendly Luxury Bathtub', a masterpiece of design and sustainability:
- High Drainage Capacity: Our bathtub is designed with an impressive drainage flow rate of 6 gallons per minute, ensuring quick and efficient water drainage for a hassle-free bathing experience.
- Environmental and Non-Poisonous: Our eco-friendly bathtub is crafted using M-Benzene neopentyl glycol unsaturated resin and imported PMMA raw materials, ensuring a safe, non-toxic bathing experience.
- Natural Slip-Resistant Surface: The bathtub's matte finishing provides a natural, slip-resistant surface, offering both safety and elegance in your bathing routine.
- Natural Stone Feel: Made with high-quality aluminum powder, this bathtub gives you the luxurious feel of natural stone, adding a touch of sophistication to your bathroom.
- Non-Porous, Anti-Mildew: Our non-porous, anti-mildew bathtub is solid and homogenous, ensuring hygiene and durability, making it a practical choice for both busy households and luxurious spas.
- Homogenous Material: The homogenous material of our bathtub is crafted with precise computer-controlled pouring and vacuuming, ensuring uniformity and quality in every curve.
- Easy Maintenance: Designed for ease of care, this easy maintenance bathtub is perfect for those who value both luxury and practicality.
- Repairable: Our durable and strong bathtub is not only resistant to corrosion but also repairable, promising longevity and continued elegance.
- Various Colors and Finishes: Available in a wide array of colors and finishes, this bathtub offers versatility to match any interior design, be it modern or classic.
- Suitable for Indoor and Outdoor Uses: Exceptionally designed, this bathtub is suitable for both indoor and outdoor settings, allowing you to create a luxurious oasis in any environment.
Step into a world of serene luxury with our 'Eco-Friendly Luxury Bathtub', the perfect addition to any home seeking a blend of environmental consciousness, style, and versatility.
medicine cabinet
679.99shower door
399.99Shower System
Artificial stone bathtubs
1,868.99solid oak vanity
Vanity Lights
129.99Smart Toilet
Product Details
Boost-M1 36" W x 30" H LED Lighted Bathroom Medicine Cabinet with Mirror Recessed or Surface Mounted LED Medicine Cabinet
Description
Description
Bathroom medicine cabinet with mirror support surface mounting and Recessed installation
The dimensions for the opening required for recessed installation are: 35 1/4 x 29 1/4 x 4 3/8"
Features
Tri-color LED dimmable work light with touch screen button, color temperature adjustable from 3000K - 6000K, output from 70 lumens to 2600 lumens, depending on your cabinet style and size
Designed to be waterproof with a defogger, makes it a high-quality life choice with no more foggy mirrors.
In-cabinet outlets add convenience to the use of electric toothbrushes, razors, curling irons, etc.
Included is mounting hardware for surface or recessed installation
Quiet and noise free, with hinges designed to slowly open and close, providing you with safety and care.
2 adjustable glass shelves are designed with reasonable partitions to fully maximize storage space.
A high-quality, environmentally friendly copper-free mirror able to reflect the truest image
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Glide 44-48" Wide x 70" High Sliding Glass Shower Doors Frame in Black,Clear Tempered Glass
Description
Description
Sliding Glass Shower Doors The minimum threshold width 1-3/4"
DIMENSIONS AND FINISH:
44 - 48 inch Width adjustable x 70 inch Height, Door clear tempered safety glass with SGCC certified.
QUICK CLEANING GLASS COATING:
Creates an easy to clean long lasting shield on glass surfaces. This coating reduces cleaning time and even cleaning frequency. Quick cleaning coating repels water and contaminates, and helps protect against staining and hard water build-up. It is easier to clean and maintenance, yet maintains its high gloss, bright, shiny and clean as new even after long time.
Explosion-proof GLASS COATING:
A transparent safety film bonded on the panels, in the event of breakage, the film is able to successfully hold all fragments in place and even hold the broken panel mount in place, allowing an easy disposal and provide proper safety.
Sliding Door Delivers Smooth Operation:
Sliding Glass Shower Doors With a smooth, effortless sliding mechanism that opens from both panel sides, this door provides seamless access to your tub. 2 Large Stainless Steel Handles - More Towel Space. 2-Way Sliding - Easy Open & Easy Entry. Reversible for "right" or "left" door opening installation.
FRAME & REVERSIBLE DOOR:
Exbrite frame design shower door makes your bathroom more modern and brighter, also convenient to slide by using the shower door pull hand. The reversible door of the shower slides to the right or the left, depending on user preference. This makes for an easy installation process and assurance that your product will continue to function for years to come.
NanoAquaPro technology:
NanoAquaPro technology coats shower glass with a special self-cleaning layer that repels stains and fog, making cleaning effortless and saving time, money, and water
HIGH QUALITY MATERIAL:
tempered safety glass with ANSI Z97.1 certified, for easy cleaning and to resist water spots; Large solid stainless steel rollers creating a quiet, smooth and effortless sliding.
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
ExBrite 59"x29" Solid Surface Free standing tub Bathroom Adult Egg Shaped Bathtub
Description
Description
It come with a chrome drain
Specifications
Place of Origin | #originPlace# |
Main Color | Matte White |
Main Material | Solid Surface |
Dangerous Goods | #dangerFlag# |
Dimensions & Weights
Assembled Length (in.) | 59.00 |
Assembled Width (in.) | 29.50 |
Assembled Height (in.) | 21.70 |
Weight (lbs) | 224.90 |
Description
The ExBrite 59" Solid Surface Free Standing Tub is a luxurious bathtub that will upgrade your bathroom. Crafted from solid surface, it is durable, nonporous, and easy to clean — perfect for daily use. Its elegant egg shape will make your bathing experience relaxing and comfortable. Enjoy the luxury you deserve with the ExBrite Tub!
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
ExBrite 23 1/8" W 3 Light Bathroom Black and Gold Vanity Lights for Bathroom Light
Description
Description
Description
Details:
Choosing ExBrite Vanity Lights can not only bring bright lights to your bathroom, but also decorate your bathroom. Simple and luxurious design, bring vitality to your bathroom!
LIGHT SOURCE: E26 US Standard Socket. Max 60W, Compatible with any E26 base LED bulb, Halogen, Incandescent, Energy Saving Bulb. (Note: Bulbs are not included.)
SIZE: Length 23.13 inch*width 9.5 inch, 8.88 inch extend from the wall.
HIGH QUALITY: High-quality black metal and rose gold addition makes it great decoration for your home. Premium Transparent Crystal Lampshades. Simple and luxurious design, highlights your taste.
EASY TO INSTALL: Hardwired, no switch or plug on the fixture itself. With USA standard Installation back plate. Easy to mounted it on the electric box. Just connect to the reserved wire directly. UL listed for safety.
AFTER-SALE SERVICE: ExBrite team 100% guarantees to always provide the best quality product. Please rest assured to buy. If you have any questions about our products, please log in to your account, check the order ID and click "Contact Seller" to contact us. our customer service will solve your problem within 24 hours, We will try our best to improve your shopping experience.
Please measure whether the size of the bathroom vanity light is suitable for the position where you expected to install before purchasing, so as to avoid unnecessary trouble.
Disclaimers & Disclosures:
Assembly Required
Unless otherwise noted, this fixture needs to be hardwired. Professional installation is recommended
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds issued upon receipt and inspection of returned item.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Beautiful and great fit for our new house. Only problem is missing one of the feet. I don’t know how to get the company to send it to me except maybe writing a review. 🤞🏻
Tub arrived cracked... Waiting on the replacement.
Thank you for choosing our products. We are truly sorry to hear about the condition in which your order arrived. It's disheartening to learn that your items were delivered damaged, and we understand the disappointment and inconvenience this may have caused.
Please rest assured, our customer service team is on this matter and will be reaching out to you shortly to discuss the next steps for resolving this issue to your satisfaction. We are committed to providing a swift and satisfactory resolution, whether it involves replacing the damaged items, offering a refund, or any other assistance you may require.
This tub looks fantastic but know what you’re buying. I needed a small tub for the footprint of my bathroom and they offers stylish options at a 55” length. Understand what acrylic is and what a hollow bathtub feels like before you commit to purchasing a long term item. This purchase is great for the price and the look but I’m questionable on the quality. The hollowness makes it feel a little cheap however many freestanding bathtubs are made this way now. I did a TON of shopping before buying. My second and primary comment is after my son took a bath the tub was dirty and did not rinse off with water. I took a bath with a bathbomb and same grimy feeling not easily cleaned off with water. I know now I need to keep a sponge to clean it out after every use. Over looks beautiful, great for price, acrylic material is sticky. Just know what you’re buying.