ExBrite 12" 2-Light Vanity Light with Crystal Design, Chrome
ExBrite 12" 2-Light Vanity Light with Crystal Design, Chrome
SKU:SKU:VL-14-1213-Chrome
Product Manufacturers
Product Manufacturers
ExBrite
Shipping & Returns
Shipping & Returns
We usually process orders within 2 days and then it takes 4-8 days to reach you.
Shipping FAQ:
Is shipping free for all orders?
Yes, we offer UPS,FEDEX standard ground shipping.
What shipping companies do you use?
FedEx, UPS
How long does it take for an order to arrive after I place it?
Our current average arrival time is 4-8 days.
Currently, Fedex and UPS are lagging on their performance guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers do not receive their first shipment update until the package reaches its final destination. We apologize for the inconvenience and will do everything we can to ensure your order arrives as soon as possible.
For customized orders, we will take longer, so please be patient with us for 15-20 business days. In some special cases, packages may be delayed and if the package does not arrive within 60 business days, you may cancel your order and receive a full refund.
Do you offer expedited shipping?
We provide three-day delivery service for products priced below $500, customers can choose the courier service they need on the order page.
Customers may experience delays in delivery times and tracking updates. We have warehouses in California that can ship your order for free.
Can I track my purchase?
Yes, after we ship your order, you will receive an email with the shipping information and you will get the tracking number in the email.
To change or cancel a processed order, please contact our customer service department for assistance.
Can you ship to my address?
We only ship to physical addresses within the contiguous 48 United States. We do not ship to Alaska, Hawaii, APO/FPO addresses or U.S. protectorates. We do not currently ship outside the United States.
For custom orders, we are expanding to additional countries such as the United Kingdom.
If you can complete payment on the page, it means your address is within our shipping area.
Can you deliver my order to a PO Box?
We only deliver to verified physical addresses. We do not deliver to PO Boxes.
By using and purchasing through allsumhome.com, you agree to our Refund and return policy.
Warranty
Warranty
This product is warranted to the original purchaser to be free from defects in material or workmanship for a period of one (1) year from the date of original retail purchase. However, defects or damage caused by improper installation, alterations, accidents or any other events beyond the control of the manufacturer are not covered by this warranty. Defects or damage caused by misuse, abuse or negligence will void this warranty. Scratches or damage related to normal use are also not covered by the warranty. This product is not intended for institutional or commercial use and the manufacturer assumes no responsibility for such use. Institutional or commercial use will void this warranty. This warranty is not transferable and is limited to the repair or replacement of defective products. During the warranty period, the manufacturer will repair or replace defective parts at no cost to the purchaser. Shipping and insurance charges are not included and are the responsibility of the purchaser. Labor and related costs for removal, installation, or replacement of products or parts are not covered by this warranty. The manufacturer reserves the right to substitute for warranty claims if parts are not available or have become obsolete. The manufacturer is not responsible for loss of use of the product or other indirect or incidental costs, expenses or damages to the consumer or any other use. The user assumes all risk of injury resulting from the use of the product. This warranty is in lieu of all other warranties, expressed or implied, and neither the manufacturer nor any of its representatives shall have any other liability in connection with this product. All warranty claims must be made through the retailer from whom the product was originally purchased. A purchase receipt or other proof of purchase date is required to process all warranty claims. The model number and part number from the assembly instructions are required when submitting any parts request or warranty claim.
PLEASE NOTE!!! Leave your honest review (it doesn't have to be a 5-star review), add a video or pictures and we will extend your warranty for three months.
You may contact us by phone at +1 302 336 8180 or by email at info@exbriteusa.com.
Certification
Certification
Our products have multiple certifications, providing you with peace of mind:
- Vanity Lights are ETL certified.
- Free Shipping
- Two-year Warranty
- Secure Checkout
- 60-Day Return Policy
Description
Description:
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Elegant Chrome Finish: This 12-inch vanity light features a sleek chrome finish, adding a modern and sophisticated touch to your bathroom or vanity area.
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Durable Materials: Crafted from high-quality stainless steel, iron, and glass, this fixture is designed for durability and longevity. The combination of these materials ensures both strength and an appealing look.
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Crystal-Inspired Design: The light’s crystal-like exterior adds a touch of luxury and elegance, enhancing the aesthetic appeal of your space.
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Four-Light Configuration: With four light sources, this fixture provides ample illumination, perfect for your grooming needs or to brighten up your bathroom space.
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Compatible with E26 Bulbs: Designed to use standard E26 bulbs, this fixture is versatile and allows you to choose the lighting that best suits your needs.
This vanity light is a perfect blend of traditional design and modern materials, offering both functionality and style. Its elegant chrome finish and crystal-inspired look make it an ideal choice for those looking to add a touch of luxury to their home.
medicine cabinet
679.99shower door
399.99Shower System
Artificial stone bathtubs
solid oak vanity
Vanity Lights
129.99Smart Toilet
Product Details
Boost-M1 36" W x 30" H LED Lighted Bathroom Medicine Cabinet with Mirror Recessed or Surface Mounted LED Medicine Cabinet
Description
Description
Bathroom medicine cabinet with mirror support surface mounting and Recessed installation
The dimensions for the opening required for recessed installation are: 35 1/4 x 29 1/4 x 4 3/8"
Features
Tri-color LED dimmable work light with touch screen button, color temperature adjustable from 3000K - 6000K, output from 70 lumens to 2600 lumens, depending on your cabinet style and size
Designed to be waterproof with a defogger, makes it a high-quality life choice with no more foggy mirrors.
In-cabinet outlets add convenience to the use of electric toothbrushes, razors, curling irons, etc.
Included is mounting hardware for surface or recessed installation
Quiet and noise free, with hinges designed to slowly open and close, providing you with safety and care.
2 adjustable glass shelves are designed with reasonable partitions to fully maximize storage space.
A high-quality, environmentally friendly copper-free mirror able to reflect the truest image
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Glide 44-48" Wide x 70" High Sliding Glass Shower Doors Frame in Black,Clear Tempered Glass
Description
Description
Sliding Glass Shower Doors The minimum threshold width 1-3/4"
DIMENSIONS AND FINISH:
44 - 48 inch Width adjustable x 70 inch Height, Door clear tempered safety glass with SGCC certified.
QUICK CLEANING GLASS COATING:
Creates an easy to clean long lasting shield on glass surfaces. This coating reduces cleaning time and even cleaning frequency. Quick cleaning coating repels water and contaminates, and helps protect against staining and hard water build-up. It is easier to clean and maintenance, yet maintains its high gloss, bright, shiny and clean as new even after long time.
Explosion-proof GLASS COATING:
A transparent safety film bonded on the panels, in the event of breakage, the film is able to successfully hold all fragments in place and even hold the broken panel mount in place, allowing an easy disposal and provide proper safety.
Sliding Door Delivers Smooth Operation:
Sliding Glass Shower Doors With a smooth, effortless sliding mechanism that opens from both panel sides, this door provides seamless access to your tub. 2 Large Stainless Steel Handles - More Towel Space. 2-Way Sliding - Easy Open & Easy Entry. Reversible for "right" or "left" door opening installation.
FRAME & REVERSIBLE DOOR:
Exbrite frame design shower door makes your bathroom more modern and brighter, also convenient to slide by using the shower door pull hand. The reversible door of the shower slides to the right or the left, depending on user preference. This makes for an easy installation process and assurance that your product will continue to function for years to come.
NanoAquaPro technology:
NanoAquaPro technology coats shower glass with a special self-cleaning layer that repels stains and fog, making cleaning effortless and saving time, money, and water
HIGH QUALITY MATERIAL:
tempered safety glass with ANSI Z97.1 certified, for easy cleaning and to resist water spots; Large solid stainless steel rollers creating a quiet, smooth and effortless sliding.
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
ExBrite 23 1/8" W 3 Light Bathroom Black and Gold Vanity Lights for Bathroom Light
Description
Description
Description
Details:
Choosing ExBrite Vanity Lights can not only bring bright lights to your bathroom, but also decorate your bathroom. Simple and luxurious design, bring vitality to your bathroom!
LIGHT SOURCE: E26 US Standard Socket. Max 60W, Compatible with any E26 base LED bulb, Halogen, Incandescent, Energy Saving Bulb. (Note: Bulbs are not included.)
SIZE: Length 23.13 inch*width 9.5 inch, 8.88 inch extend from the wall.
HIGH QUALITY: High-quality black metal and rose gold addition makes it great decoration for your home. Premium Transparent Crystal Lampshades. Simple and luxurious design, highlights your taste.
EASY TO INSTALL: Hardwired, no switch or plug on the fixture itself. With USA standard Installation back plate. Easy to mounted it on the electric box. Just connect to the reserved wire directly. UL listed for safety.
AFTER-SALE SERVICE: ExBrite team 100% guarantees to always provide the best quality product. Please rest assured to buy. If you have any questions about our products, please log in to your account, check the order ID and click "Contact Seller" to contact us. our customer service will solve your problem within 24 hours, We will try our best to improve your shopping experience.
Please measure whether the size of the bathroom vanity light is suitable for the position where you expected to install before purchasing, so as to avoid unnecessary trouble.
Disclaimers & Disclosures:
Assembly Required
Unless otherwise noted, this fixture needs to be hardwired. Professional installation is recommended
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180
Product Details
Description
Description
Refund & Return
Refund & Return
Return Policy
1. Pre-Delivery Inspection:
- Check the box for damages before accepting delivery.
- Confirm product name and model against order confirmation.
- If incorrect or damaged, do not accept delivery and contact customer service immediately.
2. General Return Policy:
- Items can be returned within 60 days of delivery for a refund or store credit.
- Returns are free if the item is not as described, received wrong, has quality issues, or arrived damaged. Photos or videos must be provided.
- For returns due to customer reasons, actual shipping costs will be charged. The customer is responsible for return shipping costs unless the item is defective or shipped incorrectly.
- Beyond 60 days, customers can request a return by emailing or calling us, with the customer responsible for shipping costs. The item must be in original, undamaged condition and packaging. If the return period exceeds 60 days, a 25% restocking fee will be charged. However, we are happy to provide service according to our five-year warranty policy.
- Refunds will be issued to the original payment method.
3. Order Confirmation and Shipment:
- Confirmation email sent upon order placement.
- Delivery typically within 2-10 business days; custom products may take 4-12 weeks.
- Email confirmation with tracking number sent once shipped.
4. Areas Covered:
- Shipping mainly to the contiguous United States. Contact for shipping to Hawaii, Alaska, or U.S. territories.
5. Damages and Delivery:
- Inspect packaging upon arrival. Note any damages or shortages on the bill of lading.
- Contact customer service within 2 business days with photos of damage for a claim.
- Replacements shipped at no cost after a successful claim.
6. Cancellations & Custom Orders:
- Orders can be canceled at no cost before shipping label creation or production of custom orders. If the order has been shipped and has a tracking status, a cancellation fee will be charged (the fee depends on the cost to intercept the order).
- Custom items cannot be canceled or returned once production has started.
Contact Us at sales@exbriteusa.com or call +1 302 336 8180 for assistance.
Refund Policy
- Refunds will be issued upon receipt and inspection of the returned item. If the item is in its original packaging and in good condition, a full refund will be provided. However, if the item is not in its non used condition, we will refund 40% of the purchase price.
- Allow 3-10 days processing time.
- For damaged products due to seller's fault, a photo is required for a refund or replacement at no additional cost.
Warranty Policy
- Our products come with at least a five-year warranty, and we offer repair or replacement services.
- The specific duration of the warranty period will be detailed on the product page or in the documentation provided with the product.
- To avail warranty service, customers are required to provide proof of purchase and a description of the quality issue.
- If a product is eligible for warranty service, we will determine whether to repair or replace the item based on the nature of the issue.
- Customers may need to send the product back for assessment, and they will be informed about any associated shipping costs or procedures.
Contact Information:
- Email: sales@exbriteusa.com
- Phone: +1 302 336 8180